Shipping policy
At Chicnexa, we proudly offer free worldwide shipping on every order.
Processing Time
Orders are typically processed within 1–3 business days.
Processing may take slightly longer during holidays or promotional events.
Delivery Time
Estimated delivery time:
7–14 business days
Delivery times may vary depending on destination, customs procedures, weather conditions, or carrier operations.
Shipping Cost
Free standard shipping is available worldwide.
No minimum purchase is required.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information whenever available.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
We cannot guarantee replacement or refund for orders delivered to incorrectly provided addresses.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import charges required by their local authorities.
Delayed Deliveries
Unexpected shipping delays may occasionally occur due to circumstances beyond our control.
Our customer service team will gladly assist with tracking updates whenever possible.
For shipping questions, please contact: